Autoglass and Bibby Distribution announce three-year partnership…

Autoglass®, the UK’s leading vehicle glass repair and replacement company, has been appointed as the preferred Vehicle Glass Repair and Replacement (VGRR) supplier for Bibby Distribution, one of the top ten logistics providers in the UK, as part of a new three-year partnership. 

Autoglass® was awarded the new contract following a competitive tender process, in which it impressed with its quality equipment, improved reporting and best-in-class service. The partnership will see Autoglass® provide vehicle glass repair and replacement services, including ADAS calibration. Autoglass® will maintain Bibby Distribution’s fleet of 1,100 vehicles through regular fleet checks, wiper replacements and insightful management information.

The new partnership is set to deliver significant reductions in vehicle downtime across Bibby’s entire fleet, as well as cost savings. The total cost of ownership approach provided by Autoglass® focuses on service levels, reduction of breakage and revisit rate whilst simultaneously improving repair rates. This offers Bibby Distribution accurate cost and downtime representation for the entire term of the contract.

A core component of the partnership will see Bibby Distribution deliver vehicle glass across the UK to the 36 combined sites of Autoglass® and Laddaw®, its wholesale division, through an overnight delivery service.

Bibby Distribution’s overnight delivery means that the vehicle glass specialist has everything it needs before the start of each working day – enabling the team to focus on customer service, rather than processing and handling deliveries. 

This partnership is an opportunity for both businesses to drive the innovation agenda in the fleet and VGRR industries – with Bibby Distribution benefitting from a range of services provided by Autoglass®, including fleet checks and ADAS calibration. 

Autoglass® and Laddaw® will gain from Bibby Distribution’s track record in night time distribution, including a minimum 99.5 per cent, on time in full delivery rate.

Jeremy Rochfort – National Sales Manager, Autoglass® says:

“We’re delighted to have been selected as Bibby Distribution’s preferred supplier for vehicle glass repair and replacement services. Using our total cost of ownership approach, which measures impact across areas like reduction of breakage and improved repair rates, the team were able to demonstrate significant reductions in vehicle downtime and cost savings across Bibby Distribution’s fleet.” 

Adam Purshall, Head of Fleet and Procurement at Bibby Distribution says: 

“Our vehicles are intensively used in logistics operations across the UK, so we needed a glass supplier we could trust to fix any windscreen issues wherever they are. We were impressed by the reliability of Autoglass®, and its high level of service will minimise unplanned vehicle downtime. We look forward to developing what will be a strong working relationship.”

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